Exchange in 3 steps
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Set the ZEC amount and paste your Ethereum payout address on Native on Arbitrum One.
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Create the order to lock the quote and see the deposit address.
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Send ZEC to that deposit. After confirmations, ETH is paid to your wallet.
Before you broadcast
- Zcash confirmations follow mainnet block times — usually a few minutes.
- Transparent (t-) and shielded (z-) addresses are not interchangeable — use the type your order specifies.
- Shielded payouts may take longer to appear depending on wallet support.
- ETH not visible yet? Wait a few minutes, resync your wallet, then contact support with your order ID if the payout tx is already listed.
Zcash — optional shielded privacy
ZEC supports transparent and shielded addresses — pick the receive format your wallet actually supports.
Transparent vs shielded ZEC
Sending to the wrong address type is a common failure mode.
If unsure, ask support which format your order uses before broadcasting.
Ethereum on Arbitrum One
Always match ETH on Native on Arbitrum One when you send or receive — wrong-network transfers may not be credited.
Receiving ETH
Your wallet must be on Native on Arbitrum One.
Allow a few minutes after the order shows sent before opening support.
Before you swap
Avoid wrong-network deposits and address format mistakes — read these guides first.
Coin swap hubs
More no-KYC swap pairs and guides for each asset.
Frequently asked questions
Is identity verification required to trade ZEC for ETH?
No. HideSwap operates as an anonymous no-KYC crypto exchange — no profile, no ID upload, and no funded account for Zcash → Ethereum.
How long is a ZEC → ETH order?
Typical completion is a few minutes. Zcash mainnet and Native on Arbitrum One confirmation times set the pace.
Do you custody ZEC or ETH?
No. You send ZEC yourself and ETH is paid to the address you enter — HideSwap does not keep a wallet balance for you.
What if I pick the wrong ZEC network?
Match the network printed on the order (Zcash mainnet). A mismatch can strand the deposit — check the swap safety notes first.